shipping & refunds policy

Shipping information:
  • All custom plushies will be shipped out in the span of 4-5 weeks! (maybe even sooner)
  • All "pre-made" plushies will be shipped within a week!
  • International shipping to any country is available upon request! (plz send me an email)
  • International buyers are responsible for any customs and import taxes that may apply.
    I am not responsible for delays due to customs.

 

Refund information:
  • No refunds available for custom plushies unless I haven't started on your order so please reach out as soon as possible!
  •  Refunds available for pre-made plushies before shipment only!
  • I am not liable if the shipping carrier has lost your package or if it has been stolen from your front door!